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Palabra clave:
“...Emergency Medical Services...”
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Palabra clave:
“...User service...”
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Evaluación de la calidad de atención del servicio de urgencias del Hospital San Rafael de Facatativá
Autores Rodríguez, David Leonardo Ortiz, Espinosa, Yuli Andrea Rueda, Mesa, Angie Paola Urbano
Publicado 2015-06-19
Descripción:
“...It is a descriptive study because you want to describe the characteristics that identify the quality of hospital emergency department named above, studying, evaluating and analyzing the processes involved in customer care, to identify shortcomings presented by a checklist containing the processdescribed from the patient was admitted to the emergency department until discharge, based on different variables such as age, gender, triage, etc., in a sample of 83 medical records, there by collecting the information needed to obtain results objectives regarding the timeliness and relevance of the service. ...”Publicado 2015-06-19
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Descripción:
“...Con base en los resultados obtenidos se diseñó un folleto y se realizó una intervención educativa con el personal evaluado, haciéndose seguimiento posterior de las actividades realizadas en el servicio de urgencias.AbstractThis present article identifies the application of the Biologal Safety Mesures in the proceedings performed in the Emergency Service of the E.S.E SantaMónica’s Hospital in Dosquebradas by nursing auxiliary personnel between June and August 5 of 2005. ...”