Search for Facility Management’s KPIs to manage the hospitals infrastructure in Colombia
Nowadays, hospital physical asset management is gaining importance due to the size of its buildings, social relevance, operational and maintenance costs. The purpose of this document is to identify the Key Performance Indicators (KPIs) and categorize them into specific aspects of measurement of infrastructure performance. The lack of an adequate classification of performance indicators prevents the widespread use of performance measures for Facility Management (FM) in the health sector.This article shows a brief review of the state of art of FM KPIs based on a bibliographic search, taking into account international authors and reviewing their approaches and categorizations. The authors of this paper present a summary of the categorization a... Ver más
1909-9762
1909-9991
10
2017-03-12
http://purl.org/coar/access_right/c_abf2
info:eu-repo/semantics/openAccess
Revista Ingeniería Biomédica - 2017